We’re committed to giving homeowners total peace of mind with our Cenguard warranties. We stand behind our roofing systems 100%—covering both labor and materials.
Coverage
Cenguard Silver
Cenguard Gold
Cenguard Platinum
Coverage Period
5 Years
20 Years
Lifetime
Defective installation, shingles, and accessories covered
Yes*
Yes
Yes
Transferrable (once in first 5 years, $250 transfer fee)
No
Yes
Yes
Lifetime warranty on pipeboots
No
Yes
Yes
* Applies to ice and water at eaves only, underlayment and ventilation.
key details
Coverage
Leaks caused by defective workmanship or materials.
Eligibility
Only available for residential customers.
Equal Coverage
Workmanship and material warranties run the same duration.
Transfer Policy
One transfer allowed within the first 5 years for a $250 fee and fully transfer to the second owner.
Service Calls
Additional charges apply if a problem is found to be unrelated to our materials or workmanship.
Registration
Must be completed within 60 days of installation; invoice must be paid beforehand.
SILVER
5 Year duration
GOLD
20 Year duration
PLATINUM
LIFETIME duration*
warranty comparison
Cenguard's Warranty (All Levels)
Standard Manufacturer Warranty
Standard Contractor Warranty
Notification of Claim
Easy - notify Cenguard and we will fix it immediately
Difficult - written notice mailed to manufacturer within 30 days of discovery of problem with proof of purchase. May require submission of sample materials for testing and photos at your expense.
Difficult when you can’t reach them anymore or have limited coverage.
Improper Installation
Cenguard will check for no charge
Not covered
Not covered
Repair Limitations
None
Labor is rarely covered for repairs
Defective installation, shingles, and accessories covered
Interior from Repair
Materials are rarely covered
Not covered
Not covered
Expansion or Contraction
Covered
Not covered
Not covered
Length of Warranty
Lifetime of product on all materials; includes all material and labor
3-10 years; does not cover flashings, underlayment, metalwork, or other related work or removals costs
2-10 years
Cenguard's Warranty
Standard Manufacturer Warranty
Standard Contractor Warranty
Notification of claim
Easy - notify Cenguard and we will fix it immediately
Difficult - written notice mailed to manufacturer within 30 days of discovery of problem with proof of purchase. May require submission of sample materials for testing and photos at your expense.
Difficult when you can’t reach them anymore or have limited coverage
Improper installation
Cenguard will check for no charge
Not covered
Depends on what the issue is
Repair limitations
None
Labor is rarely covered for repairs
Materials are rarely covered
Interior from repair
Covered
Not covered
Not covered
Expansion or contraction
Covered
Not covered
Not covered
Length of warranty
Lifetime of product on all materials; includes all material and labor
3-10 years; does not cover flashings, underlayment, metalwork, or other related work or removals costs
2-10 years
How we outshine the competition
Effortless Claims Process
If you ever face a problem, simply reach out to Cenguard, and we’ll handle it promptly. No complicated paperwork or hoops to jump through. Standard warranties often burden you with complex written notices, proof of purchase, and expensive testing requirements.
Comprehensive Investigations
No guesswork involved! With other warranties, you’re left to prove whether the defect is due to materials or installation, shouldering the burden and potential costs.
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